Return Policy
We have a 100% Satisfaction Guarantee on all orders.
Return Shipping
Please do not send your purchase back to the manufacturer. To return your product, you should contact customerservice@textrel.com and we will provide you with return information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Return Shipping
Please do not send your purchase back to the manufacturer. To return your product, you should contact customerservice@textrel.com and we will provide you with return information.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.